Children's Privacy Notice (tutoring tools)

Operator and contact

U Tutors LLC, doing business as U Tutors Academy, 5915 Ponce de Leon Blvd, Suite 18, Coral Gables, FL 33146 · 786-730-6332 · ututors@ututorsacademy.com, is the only operator collecting personal information from children through the tools in this Section. A “child” means a person under thirteen (13).

Disclosure

We disclose a child’s personal information only to (a) the service providers that process it only for us (TutorCruncher, and the cloud services that store tablet notes and recordings); (b) where required by law, court order or Florida’s child-abuse reporting law, or to protect a child in an emergency; and (c) if U Tutors is sold or merged, the buyer, which takes our place as operator of these tools, must keep this Policy’s promises and must obtain your renewed consent before any new use; we will email you before the transfer.

How we verify consent. After you receive the notice to parents and tick the consent box, we verify that you are the child's parent by a charge to a credit or debit card in your name whose issuer notifies the primary account holder of each transaction (16 C.F.R. § 312.5(b)(2)(ii)). This applies to every Client whose Student is under 13, including Clients who pay for tutoring with scholarship funds, by check or in cash. The verifying charge is your package payment at checkout or, if nothing else is charged to the card at checkout, a \$25 consent deposit charged to the card at checkout. The deposit is refunded in full to the same card, either as soon as the charge is confirmed or when the Student's first session after checkout is completed, as stated at checkout, and in any case within thirty (30) days; the refund does not undo the verification. A saved card that has not been charged, a \$0 or temporary authorization, a gift card or other prepaid card, a bank-account payment, a check, cash or a scholarship (EMA) payment does not verify consent. If the charge is disputed with your card issuer as unauthorized, your child's online tools are turned off until consent is verified again, and if it is not verified within thirty (30) days we delete the information collected online from your child. Until the verifying charge is made, your child's online tools stay off and in-person tutoring continues. After verification we email you (and, where we have your mobile number, text you) a confirmation that restates what you consented to and how to revoke it. We keep a record of each consent: the account, the date and time, the version of the notice, the boxes ticked and the payment transaction

Security

We maintain a written information security program for children’s personal information: a named staff member coordinates it; we assess risks and review the program at least once a year; and we test and monitor our safeguards. Before a service provider collects, stores or receives a child’s personal information, we confirm it can protect it and obtain its written commitment to keep it confidential and secure.

No tracking

No advertising, analytics or social-media tracking code runs on the portal pages, tablets or practice pages a child uses.

Teenagers

The Children’s Online Privacy Protection Act does not apply to Students aged 13 to 17. The parent remains the Client and may allow the Student a portal login. On the practice platform, a teenager may open a free-practice account with a parent’s email address under that platform’s terms.